Building a Successful Business for the Long-Haul What's the secret to long life in the business world? This e-book reveals it all in an easy-to-read and easy-to-implement manner. Look to the future with this book in hand and you'll be looking success straight in the face.
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Customer Feedback
"Our customer service training just wasn't doing the job when it came to getting our representatives to deal with our customers more effectively. We needed something that was brief, hard-hitting and focused on how to deliver great customer service. This workbook was just the tool we needed. We use it for self-study and as one of the primary manuals in our training meetings. It has made a difference in our organization. I recommend this workbook to anyone who needs to beef up their level of customer service."