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PRIVACY POLICY

At Mybusinessbooks.com, we respect the privacy and confidentiality of our customers' information and data. We are fully committed to protecting the information they share with us and do so by implementing various security mechanisms as well as internal policies and guidelines that address our customers' privacy. Our site is SSL secured and all available measures of data protection are taken to protect our customers’ information and data.

Sharing Information

Mybusinessbooks.com does not share its customer information except as required to process order transactions with any trade partners (such as Authorize.net and PayPal). Trade partners agree to comply with all Mybusinessbooks.com privacy policies and may assist with processing credit card or check transactions or providing promotional services.

Customer Contact

Customers have the option of visiting our website or contacting us by email or telephone at any time. When responding to an order inquiry, Mybusinessbooks.com will only contact customers by phone upon request. Mybusinessbooks.com and its subsidiaries guarantee that they will not contact customers with promotional calls. A confirmation email is delivered to each customer for each order placed. This confirmation email will contain information relevant only to the transaction and will not include credit card numbers.

Privacy Policy Changes

Mybusinessbooks.com periodically updates it privacy policy in response to customer questions or changes in the business or legislative environment. Any changes to this policy will be posted in this section of the website. For more information, contact Mybusinessbooks.com by clicking on the "Contact Us" link from any page on the site to email us.

 
 
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Customer Feedback

"Our customer service training just wasn't doing the job when it came to getting our representatives to deal with our customers more effectively. We needed something that was brief, hard-hitting and focused on how to deliver great customer service. This workbook was just the tool we needed. We use it for self-study and as one of the primary manuals in our training meetings. It has made a difference in our organization. I recommend this workbook to anyone who needs to beef up their level of customer service."

Janice R. - St. Louis, MO
 

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