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MyBusinessBooks.com is a leading publisher of downloadable manuals and workbooks covering a variety of topics essential to the success of your business or non-profit organization. All are researched and written by highly experienced and knowledgeable business professionals with extensive business experience.

  • Downloadable ebooks that are available to you immediately upon purchase - no waiting and no shipping charges.
  • Widely used manuals and workbooks addressing important business issues such as strategic planning, performance reviews, sales compensation, writing a marketing plan, creating a business plan, management, customer service, investing in real estate and more.
  • Doing business since 2008 - Thousands of satisfied customers worldwide.
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Featured Book

The Performance Review Manual

Make sure that your performance review/appraisal system works. This widely used manual provides everything you need to build and maintain a highly effective performance management system.

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Recent Articles

Responding to Customers Promptly Can Make or Break Your Business
Jan 17, 2023

With all the talk about customer service and responsiveness, it is interesting to note how many businesses talk a good game but just don't deliver. We can all relate experiences with businesses where an appropriate sense of urgency didn't...

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  Evaluating Insufficient Gross Profit
Jan 17, 2023

Do you ever read your income statement and wonder why your gross profit seems to lag expectations? The popular belief is that gross profit is largely affected by pricing strategies. While it is true that pricing has a lot to do with your level of...

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Customer Feedback

"Our customer service training just wasn't doing the job when it came to getting our representatives to deal with our customers more effectively. We needed something that was brief, hard-hitting and focused on how to deliver great customer service. This workbook was just the tool we needed. We use it for self-study and as one of the primary manuals in our training meetings. It has made a difference in our organization. I recommend this workbook to anyone who needs to beef up their level of customer service."

Janice R. - St. Louis, MO

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