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MyBusinessBooks.com is a leading publisher of downloadable manuals and workbooks covering a variety of topics essential to the success of your business or non-profit organization. All are researched and written by highly experienced and knowledgeable business professionals with extensive business experience.

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  • Widely used manuals and workbooks addressing important business issues such as strategic planning, performance reviews, sales compensation, writing a marketing plan, creating a business plan, management, customer service, and more.
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Featured Book

The Performance Review Manual

Make sure that your performance review/appraisal system works. This widely used manual provides everything you need to build and maintain a highly effective performance management system.

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Recent Articles

Portfolio Strategy In Residential Real Estate Investing
Nov 13, 2020

If you're entering the world of residential rental property investing, it's important to have a strategy as to what kind of residential properties you want to own and where. And what kind should you own? Within the residential rental market,...

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  Benefits-Based Performance Management
Aug 18, 2020

Employee engagement can sometimes seem like a somewhat overused term. But it is obviously very important for employees to be engaged and to care. A real challenge is getting employees to truly understand why changing their work related behavior is...

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Customer Feedback

"Our customer service training just wasn't doing the job when it came to getting our representatives to deal with our customers more effectively. We needed something that was brief, hard-hitting and focused on how to deliver great customer service. This workbook was just the tool we needed. We use it for self-study and as one of the primary manuals in our training meetings. It has made a difference in our organization. I recommend this workbook to anyone who needs to beef up their level of customer service."

Janice R. - St. Louis, MO

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